At Zillionzoom, we strive to deliver your orders quickly and efficiently. Please review our shipping policies below:

Processing Time:

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email once your order has been shipped.

Shipping Rates:

  • We offer Flat Shipping at a rate of $4.85 for all orders.
  • Enjoy FREE SHIPPING on all orders over $50 within the United States.

Shipping Method:

  • We use reliable carriers to ship your order, including USPS, UPS, and FedEx.
  • Shipping times depend on your location but typically range from 3-7 business days for domestic orders.
  • International shipping may take longer, depending on the destination country.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number to monitor your package’s progress.
  • Please note that it may take up to 24 hours for tracking information to update after shipment.

Shipping Restrictions:

  • We currently ship only within the United States. International shipping may be available in the future; please check back for updates.
  • We are not responsible for any customs duties or taxes for international shipments.

Lost or Stolen Packages:

  • Zillionzoom is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
  • If you believe your package has been lost or stolen, please contact the carrier directly with your tracking number for assistance.

Incorrect or Incomplete Shipping Information:

  • Please ensure that the shipping information provided during checkout is accurate. Zillionzoom is not responsible for packages shipped to incorrect or incomplete addresses.
  • If your package is returned due to an address error, we will contact you to arrange for reshipping at an additional cost.